Privacy Policy

GrowJourney, LLC (“Company,” “we”, or “us”), the operator of this website, located at www.growjourney.com (“Site”), and services, as defined in the Terms of Service (“Service” or “Services”), is committed to protecting your privacy. This Privacy Policy outlines how we gather and use various information and data obtained from our Site visitors and users (“Users”).

This Privacy Policy does not apply to other websites linked or referenced from our Site or Services. By using this Site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your personal data as outlined herein. If you do not agree with our privacy policy, you do not have authorization to use this Site or Service.

I. Users

1. Minors and Children.
We do not permit anyone under the age of 18 to use the Site or Services. We do not intentionally gather Personal Information from site visitors who are under the age of 13.

2. Users Residing Outside the United States.
For site visitors and users residing outside of the United States and/or jurisdictions governed by applicable US law: your personal data will be processed in accordance with any and all applicable US laws; these law(s) may or may not be less stringent than the privacy laws in your own country. By using this Site and Service, you consent to the online privacy laws and regulations of the United States.

II. Information Collection and Usage

1. Personally Identifiable Information.
If you join and/or subscribe to GrowJourney’s Site or Services, you will be prompted to provide your name, email address, shipping address, telephone number, credit card information and other information about yourself (“Personal Information”). This information is used by the Company for order processing and fulfillment. All archived credit card information is maintained in a secure and safe third party environment. At other points during the use of our Services, including but not exclusive to giveaways, promotions and surveys, you may be asked for the same or certain other additional types of Personal Information. The Company will never sell, rent or share your Personal Information, including your email address or mailing address, with any third parties without your express permission.

2. Anonymous Information.
In addition to personally identifiable information, the Company may collect and store non-personally identifiable information about you (“Anonymous Information”). This information may include, but is not exclusive to: page views, navigation tracking, IP host address, type of browser used, and other site usage data which is not directly linked to you or any individual Site user. The Company utilizes “Remarketing,” a Google Analytics Advertising feature. If you wish to opt-out of Google Remarketing/Analytics, you may do so here at your discretion: https://tools.google.com/dlpage/gaoptout/.

3. Use of Information Collected
We do not share your information with any third parties except as describe in this Privacy Policy. We gather and use your Personal Information and Anonymous Information in order to help provide you with a better user experience, including improvements to product offerings, order fulfillment, web copy, site navigation, general user interface, and other aspects of our public-facing Site and Services. Tracking your order history allows us to provide you with a personalized shopping history in addition to ensuring that we never send you the same seed variety twice in any given twelve (12) month time period.

4. Promotions
The Company may offer sweepstakes, giveaways, and other promotions (“Promotions”), wherein you will be required to share your email address with the Company for the sole purpose of sending you announcements, offers and Promotion outcome information. Some Promotions may involve third party promotional partners who will be given access to your email address and other entry information you provided; if so, that information will be disclosed in the Promotion subscription terms and you will be able to unsubscribe from the Promotion’s mailing list at your discretion. Unsubscribe details will be provided to you in each correspondence for the Promotion.

5. Use of Cookies
Our site utilizes “cookies” (a “cookie” is a string of information that is sent by a web site to be resident on your computer system’s hard drive and/or temporarily stored in its memory blocks). We use cookies to enhance your user experience on our site, such as to store contents in your shopping cart, to restore information you’ve selected when you navigate back to a page, to access password-protected areas of the site. At your discretion, you can edit your browser’s settings to disable cookies. However, doing so may cause a suboptimal experience on our site or disallow you access to certain areas of, and features on, our Site.

6. Third Parties
Certain trusted third party entities connected with the ongoing performance and maintenance of the Site and Services may be permitted to access your information at the sole discretion of the Company. These third parties include, but are not exclusive to, hosting providers, web development and design contractors, payment processors, email services and others.

The Company uses third-party advertising services to serve company advertisements. When you visit our Site, these companies may collect Anonymous Data from you in order to share off-site advertisements about our goods and services with you. Additionally, our Site and Service links to and/or references third party websites. If you visit these referenced websites, you will leave our website. In so doing, you agree that you fully understand that our Company has no control over the practices, data collection, content, or privacy policies of these third party sites. Visit these sites at your own risk and at your sole discretion.

7. Other
The Company may also disclose Personal Information about you in response to various law enforcement requests from local, state and/or federal law enforcement officials or in other judicial proceedings wherein required by law to disclose such information to law enforcement officials. The Company also reserves the right to share your Personal Information and Anonymous Information with any future assigns or in the event of a proposed or actual merger, sale, reorganization or liquidation proceedings; in all such events, other parties involved in such actions would be bound by the terms of this Privacy Policy.

III. Protecting and Updating Your Personal Information

1. Protecting Your Personal Information.
GrowJourney is fully committed to protecting your Personal Information. We have undertaken all commercially reasonable efforts to prevent any third parties from accessing, using or disclosing your information without authorization from you. The Site uses a third party service to encrypt your credit card number and other payment information using secure socket layer (SSL) technology to provide for the secure transmission of your payment information. In addition, only designated employees and third parties who need access to your information in order to perform their duties are granted access. However, the Company can not warrant or guarantee the absolute security of your Personal Information and will not be liable for any unauthorized access to your Personal Information.

2. Updating Your Personal Information
As a registered user of the Site, you may access and update your registration and/or account information at any time at your sole discretion through the Account settings. Please note that deleting or editing certain information such as your mailing address may cause a temporary or permanent disruption in our delivery of Services to you. Changes you make to your online account information will be deleted from our active database, however we may choose to retain the information in our archives. For other information, questions or changes to your account, please contact help@growjourney.com.

IV. Privacy Policy Changes

We reserve the right, at our sole discretion, to amend any and all portions of our Private Policy at any time. A current, up-to-date Privacy Policy will always be kept here for your review. Your continued use of the Site and Services indicates your agreement to this Privacy Policy and our Terms of Service as posted. We encourage you to review this page periodically to review our Privacy Policy and any changes that may have occurred since your last review.

If you have any questions about GrowJourney’s Privacy Policy please contact us at: help@growjourney.com.